Last April, I traveled with my family from Maryland to Florida via Southwest Airlines. Well, they provide good service. That's not my first time to ride in Southwest Airlines. That's third time. The first one was on 2010 when we went from San Jose, California to Baltimore, Maryland (vice versa). I don't remember well how long our travel back then because it's not direct flight. We had to stop in some states like Nevada (Las Vegas) and Utah (Salt Lake City).
The thing I like about their airline is their tissue. Too bad, I lost the one I had back then and the latest one I got. Their tissue has the map of America in which shows the different state's name and locations. Next time, I will definitely take photos of it. About the food, since it just domestic/local travel, they give peanuts/nuts and juices. You can ask for sodas such as coke and sprite (had a funny story about the pronunciation).
Usually, they are on time, but sometimes, they will text you that the flight got delayed due to weather/rain. Then, two hours before the flight, they will text you that the time went back or changed to other time. For example, your flight is on 8:45pm. They will text you, that it has moved to 9:45pm. Well, don't relaxed too much because they will/might text you that it has moved again to 9:00pm. It's better to be earlier than to be late. It happened to us during our flight from Florida to Maryland.
They also offer wi-fi on board. Back then, I think they still did not have it. But last time, I did not use wi-fi because it is not free. It's 5$. I did not search for any details since it is expensive for me because I will board the plane for only two hours.
Southwest airlines has "Rapid Rewards" program. That is like the Y flyer program of Philippine Airlines.
Disclaimer: Pictures are not mine.
Source of pictures: Google
